Friday, February 01, 2008

Tracking Buzz, WOM, Tweets and Such

I've had what seems like endless conversations lately about how to actually track and measure buzz, word of mouth, tweets and especially videos.

The raw numbers aren't too hard to come by, but the lack of any easy way to measure conversions and track users is seemingly impossible at this time. Outside a cookie that could follow users wherever they go, I'm stumped to a certain degree about how to get past superficial numbers like views.

Strikes me that someone will create and release a platform designed to manage all your social media much like existing systems that manage content (CMS) and e-mail marketing. I'm waiting and hoping one will be forthcoming. It would be great if that someone created something that was able to actually push content from a central repository, or even repurpose content right out of a CMS.

I came across one company that claims to have something. Anyone know these guys? I signed up for their free 14 day trial and took a peek at the web demo. Interesting stuff. Seems like a hosted, self-service version of something I saw from Buzzmetrics (I think it was Buzzmetrics) a few years ago.

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